Work

Recent engagements through Hatstep. Full case studies, with numbers, are being written up with each client's permission.

• Fairground

  Consumer music platform

  Set product direction through launch. Rebuilt the roadmap around a smaller set of outcomes and caught the over-engineering before it shipped.

• ListAid

  B2B charity retail software, a new venture for PE group Valsoft

  Took the team from a list of candidate ideas to a working product with paying customers. Built the AI-led, spec-driven delivery pipeline behind it and wrote the team’s course, Product Management in the Age of AI.

• MoneyPlus

  Financial services

  A short engagement on A/B testing that moved more customers onto the new digital experience and cut calls into the contact centre.